bd11 1neTerms & Conditions — Complete Guide for Members

1 General Terms & Applicability

These Terms & Conditions ("Terms") apply to the bd11 1ne platform and all its services. By accessing bd11 1ne through its website, app, or any other channel, you automatically agree to be bound by these Terms.

Bd11 1ne is an online betting and gaming platform for users in Bangladesh, offering Sports Betting on cricket, football, and more, alongside Live Casino, lottery, and other gaming services.

2 Membership & Registration Terms

To register at bd11 1ne, you must meet the following requirements:

• Applicants must be at least 18 years of age.
• Each person may create one account only.
• All information provided at registration must be truthful and accurate.
• Multiple accounts cannot be opened using the same mobile number, email address, or bank account.
• If multiple members of the same household use separate accounts from the same device or IP address, you must notify bd11 1ne in advance.
• You must be a resident of Bangladesh and comply with local laws.

After registration, bd11 1ne may request additional documents for identity verification at any time. Failure to provide them may result in the account being temporarily suspended.

3 Account Verification (KYC)

Bd11 1ne follows international Know Your Customer (KYC) standards. The following documents may be required for withdrawals or large transactions:

• A scanned copy of your National ID (NID) or passport.
• Recent bank statement or mobile banking transaction history.
• A selfie holding your photo ID (if required).

Verification is typically completed within 1–3 business days. Withdrawals may be temporarily held during this period, but you can continue placing bets and playing games on your account.

4 Deposit & Payment Policy

Payment methods currently supported on bd11 1ne:

• Mobile Pay (personal & merchant numbers)
• Nagad
• Rocket (DBBL Mobile Banking)
• Bank Transfer (selected banks)

The minimum deposit is ৳200 and the maximum single deposit is ৳50,000. Deposits are generally credited instantly. Bank transfers may take 1–3 business days.

• Bd11 1ne does not charge any additional fees on deposits.
• Deposits from third-party accounts are not accepted.
• If a deposit fails, contact your payment provider and notify bd11 1ne support as well.

5 Withdrawal Policy & Timeframes

The following conditions apply when withdrawing winnings from bd11 1ne:

• Minimum withdrawal amount is ৳500.
• Daily withdrawals are capped at ৳1,00,000 (separate limits apply for VIP members).
• Withdrawals are sent only to your registered payment method.
• Standard requests are processed within 15 minutes to a maximum of 24 hours.
• Withdrawals above ৳10,000 will be held until KYC verification is completed.

To withdraw bonus funds, the wagering requirements for that bonus must be met. Only your own deposited funds may be withdrawn before wagering conditions are fulfilled.

6 Bonus & Promotion Terms

Bd11 1ne offers a wide range of bonuses and promotions. Each offer has its own specific terms, which are detailed on the respective offer page. However, a set of general rules applies to all bonuses:

• Each bonus offer is available once per member, household, device, or IP address.
• Withdrawing while a bonus is active may result in the bonus and any associated winnings being forfeited.
• Wagering requirements must be met within a set time limit. Once the deadline passes, the bonus will be automatically forfeited.
• Maximum winnings from free spins or free bets may be capped.
• Bd11 1ne reserves the right to modify or cancel any bonus offer at any time.

7 Betting Rules

The following rules apply when placing bets on bd11 1ne:

• Once confirmed, a bet cannot be changed or cancelled.
• Pre-match bets placed after a match has started will not be accepted.
• Bd11 1ne may cancel bets placed at incorrect odds due to a technical error.
• If a match is cancelled or abandoned, the stake will be refunded.
• Placing bets dishonestly to exploit odds changes may result in bet cancellation and account suspension.
• In live betting, a bet is confirmed once the odds are locked.

In any betting dispute, bd11 1ne's server logs will serve as the final and definitive record.

8 Prohibited Activities

The following activities are strictly prohibited on bd11 1ne and may result in penalties:

• Creating multiple accounts to claim bonuses or other benefits.
• Using bots, scripts, or automated software to place bets or play games.
• Unauthorised access to another member's account.
• Making deposits and withdrawals for the purpose of money laundering.
• Attempting to hack or launch a cyberattack on the bd11 1ne platform.
• Harassing or defrauding other members.
• Verifying an account using a false identity or forged documents.
• Collusion — coordinating across multiple accounts to gain an unfair advantage.

9 Account Closure & Suspension

Bd11 1ne may temporarily or permanently suspend any account under the following circumstances:

• If evidence of a Terms violation is found.
• Suspected money laundering or fraudulent activity.
• If false information provided during registration is discovered.
• Repeated failure to submit KYC documents.
• Account inactive for an extended period (12 months).

Members may request to close their own account at any time. Any remaining balance will be refunded subject to verification.

10 Responsible Gaming Policy

Bd11 1ne believes gaming should be a source of fun — not financial stress. To that end, we offer the following:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set your own maximum stake per bet.
• Cooling-Off Period: Temporarily pause your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Pause all betting activity completely for a set period of time.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

To learn more about responsible gaming, visit our Responsible Play View Page.

11 Privacy & Data Protection

Bd11 1ne takes the security of your personal information seriously. Full details on how your data is collected, used, and protected can be found in our Privacy Policyavailable at

In Summary:

• Your information is never sold to third parties.
• Your information is not used beyond identity verification and service delivery.
• All data is secured with SSL encryption.
• Information may be disclosed to government authorities only when required by law.

12 Dispute Resolution Process

For any complaint related to a bet, payment, or account, please contact bd11 1ne customer support first. Email: support@bd111ne.com

Dispute Resolution Steps:

• Step 1: Contact customer support (you will typically receive a response within 24 hours).
• Step 2: If the issue remains unresolved by support, it will be escalated to the senior management team.
• Step Three: Arbitration through an independent third party, by mutual agreement of both parties.

Dispute deadline: All complaints must be submitted within 30 days of the incident. Claims made after this period may not be accepted.

13 Changes & Updates to Terms

Bd11 1ne reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or SMS.

Updated Terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new Terms.